Frequently asked questions
The questions we are asked most often before a purchase: equipment compatibility, choosing a camera and its recorder, Belgian legal obligations, installation and warranty.
Can't find your answer? Write to us via the contact form or call 0800 37 087. For a complete priced configuration in four questions, use our alarm configurator.
Choose your equipment
Please check your control unit’s model, the communication technology used, the product generation and the compatibility information provided on the product details page. If in doubt, please provide us with your control unit’s reference number before placing your order.
Check the camera’s technical specifications, its resolution, power supply, the number of channels on the NVR, the supported resolution and the storage capacity. Our team can help you verify a complete configuration.
Yes. Please let us know which components are already installed and what you’re trying to achieve. We’ll help you identify the right hardware and avoid any incompatibilities.
Ordering and delivery
Delivery options, charges and estimated delivery times are shown during the ordering process. If you have any specific requirements, please contact SecuriShop before completing your purchase.
Please contact us with your order number and a detailed description of the problem before making any returns. We will advise you on the correct procedure in accordance with the terms and conditions of sale.
Do you have any more questions?
Please contact SecuriShop to check a product code, compatibility or your configuration before placing an order.